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Shivam Manchanda
Learner
(1)
4
Resume
Shivam_Manchanda_Resume.pdf
Portals

Skills

Customer engagement 2 Customer service 2 Inventory management 2 Point of sale 2

Latest feedback

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Lindsay Duong
Lindsay Duong
Cute Shop Owner
March 31, 2025
Individual endorsement
Customer service Inventory management Customer engagement Point of sale
Shivam went above and beyond in his role, showing strong leadership, dedication, and a willingness to help others. He took charge when needed, delegated tasks effectively, and made sure everything came together, even when the team faced challenges. I highly recommend him for any project that requires leadership, technical expertise, and a positive, proactive attitude!
Learner feedback
Customer service Inventory management Customer engagement Point of sale
Shivam was an absolute gem throughout the Shopify Ecommerce project. He really stepped up as a leader, providing clear guidance and constructive feedback to his teammates. As a first-time business owner and someone new to Shopify, I deeply appreciated his ability to take the lead, delegate tasks, and help me navigate the technical aspects. Shivam went above and beyond, ensuring that everything came together smoothly, even when some team members were less engaged. His proactive attitude, strong leadership, and willingness to support the team were invaluable.
Centennial College
Advance Ontario Centennial Experience
Centennial College
Loohoo
Shopify Migration and E-commerce Enhancement
Loohoo

Achievements

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Community Builder
Issued by Riipen
The Community Builder achievement is awarded to learners who provided feedback to project partners at the conclusion of their project, helping to create a better experiential learning ecosystem for all participants.
Mar 31, 2025
Advance Ontario Project Completed
Issued by Advance Ontario Centennial Experience
Awarded for successful completion of an Advance Ontario project.
Mar 31, 2025
Work-Integrated Learner
Issued by Riipen
The Work-Integrated Learner achievement is awarded to learners who applied their skills to a real-world problem by completing a project for an external partner. These learners provided real benefit to businesses while developing experience.
Mar 31, 2025

Recent projects

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Loohoo
Loohoo
Toronto, Ontario, Canada

Shopify Migration and E-commerce Enhancement

Loohoo is transitioning its point-of-sale platform, website, and inventory management from Square to Shopify to enhance its e-commerce capabilities. The goal is to create a seamless and efficient online shopping experience for customers. This project involves migrating existing inventory data to Shopify, designing a user-friendly and visually appealing website, and setting up automated email flows to engage customers during their shopping journey. Additionally, the project aims to establish a streamlined shipping process, including the creation of shipment labels and selection of appropriate packing materials. By completing this project, Loohoo seeks to strengthen its online presence and improve customer satisfaction through a more robust e-commerce platform.

Matches 1
Category Market research + 3
Closed

Work experience

Student Researcher
WIMTACH - Centennial College
Toronto, Ontario, Canada
November 2024 - Current

I developed and maintained a WordPress website, customizing themes and plugins to meet specific requirements. I researched and applied best practices to improve user experience and optimize website performance. I also collaborated with other developers to troubleshoot and resolve technical challenges, ensuring smooth functionality. Additionally, I implemented targeted enhancements based on client feedback, contributing to improved performance and overall user satisfaction.
Software Developer
Advanced Utility Systems
Toronto, Ontario, Canada
September 2024 - Current

I implemented single sign-on (SSO) for a customer information system (CIS), integrating it with reporting services to enable seamless user access to internal reports. I also automated key processes by developing scripts that improved data creation efficiency and streamlined internal workflows. Additionally, I served as Scrum Master, leading Agile ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives, ensuring the team followed Agile best practices and maintained project momentum.
Associate Software Developer - Coop
Advanced Utility Systems
Toronto, Ontario, Canada
January 2024 - August 2024

I developed and maintained both front-end and back-end components for a customer information system (CIS), addressing functionality enhancements and bug fixes to improve overall system performance. I led the integration of third-party services, including a credit rating check feature, by implementing secure authentication mechanisms across desktop and web platforms. Additionally, I updated storage formats to accommodate system changes while ensuring backward compatibility. I also enhanced user experience by improving various front-end elements using Vue.js, resulting in a more efficient and user-friendly interface.
Associate Software Engineer
Zscaler
Sahibzada Ajit Singh Nagar, Punjab, India
February 2021 - March 2023

Developed an installation framework to enable efficient deployment of large-scale builds across multiple servers, significantly reducing installation time. Recognized for outstanding contributions with an award for excellence.

Enhanced testing efficiency by optimizing parallel execution processes, reducing test execution time by 35% through improvements in testbed usage and implementation of microservice-based architectures.

Contributed to the automation of cloud configuration processes, streamlining workflows and reducing manual intervention by creating a web-based application for node configuration across diverse roles.